Generally we do not offer change of mind returns as all items are printed to order. In the event that you receive a damaged, faulty or incorrect item then you will be eligible for a return within the 14 day window, you will need to cover the cost of the delivery for the return.

To start a return, please contact us at contact@mywordgifts.com. Please note that returns will need to be sent to an address that will be provided.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at contact@mywordgifts.com

No returns unless damaged or faulty.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mywordgifts.com.